BitStarz Player Reviews from 2023

When it comes to our reputation, nothing matters more to us than what our players think of the casino. Sure, industry awards are fun. But a short, honest bit of feedback from a player is what really inspires us to keep improving each and every aspect of the casino, from how quickly we pay our players out to our ever-expanding selection of over 5,500 games.

Trustpilot is an internationally recognized platform where consumers can share their experiences with and opinions of companies. It serves as a hub for mostly unbiased reviews, allowing users to make informed decisions based on experiences from fellow consumers. BitStarz Casino has an Excellent rating on Trustpilot with an average score of 4.5 out of 5.

“I would rate BitStarz the highest of all casino experiences. All the bonuses that I have received have been more than expected. The customer service is always upfront and doesn’t string you along. They tell you how it is right up front. I would recommend this casino to anyone who is looking for a great, fun, exhilarating experience.”
– Nico

“Customer Service is excellent! Cash-out experience was excellent and SO fast! Made a crypto deposit (won substantially more) and was able to withdraw with absolutely no issues, and it took less than an hour to receive. Fabulous experience throughout. Highly recommend this establishment.”
– Erin

“This is, for sure, the best casino where I’ve played so far. For me, what really counts is a speedy KYC process, fast payouts, a large offer of games, and above all, the sense of comfort that you’re dealing with a fair establishment. Particularly, the KYC process and payouts are really fast. I’d say unbeatable. Once you have uploaded all requested documents (basically the same as the other casinos but with an approval time that is really very fast), bank transfers are carried out in matters of minutes: in 6-12 minutes, you have your money in your bank account, and you can withdraw it from an ATM if you want! This is an awesome service. It takes practically the same time as walking through a land-based casino to the cashier desk and having your chips converted into cash. Keep going like this!”
– Claudio

“A fellow by the name of Dave with customer service was very helpful in clearing up a simple but frustrating issue I was experiencing. He was friendly, quick, and efficient. Great experience all around.”
– Ian

“This casino is lots of fun, but the biggest and most important thing to me is that I can confirm that I have cashed out winnings on here. I’ve had issues with other online casinos where I never got my winnings due to some unethical discrepancies, so that is the most important thing is that you’re not putting your money on a site that’s gonna come up with some reason you not due your winning’s and the payout was super quick.”
– Nina